Standard delivery within the UK mainland, Wales and Scotland (mainland) and Isle of Wight is inclusive. For deliveries to Northern Ireland there is a £10 surcharge. For Scottish Highlands there is a £5 surcharge. The minimum order is £26.00
All address information must be accurate including postcode and recipients telephone number. M.Manze cannot accept responsibility for late or undelivered goods if delivery details are incorrect.
Delivery will only be made if there is someone there to accept and sign for the goods or you have specified ‘to be left with a neighbour’ or left elsewhere.
If the courier is unable to make delivery as scheduled then delivery will be made on the day after your due day, if delivery is not made the next day, then we will issue a refund or arrange redelivery.
When there are adverse weather conditions it may be necessary to postpone delivery until a later date, in this event the customer will be advised.
The food must be unpacked on receipt and either placed in a fridge below 8° Centigrade or a freezer below minus 18° Centigrade. In the case of refrigeration, the food must be consumed within 48 hours of receipt.
If, for some reason, the item cannot be accepted, then the courier will leave a card and the goods will have to be collected, by the recipient, from their nearest depot. In this event you are responsible for ensuring the food is safe for consumption.
Note: Please be aware that when there is a Bank Hol, or exceptional conditions such as strikes, riots, inclement weather etc. the delivery days will change. There will be a banner on the site to advise you accordingly and/or we may advise you by email or telephone